Data Protection

499debPrivacy Policy at — Your data is our responsibility

When you use 499deb, you place your trust in us. We take that trust seriously. This privacy policy explains in detail how your information is collected, used, and protected.

Last Updated: January 2026
Why 499debIs your information safe at

We protect your privacy on two fronts: technology and policy.

SSL encryption

All your transactions and personal data are protected with 256-bit SSL encryption. No one can intercept or steal this information in transit.

Secure Data Storage

Your data is stored encrypted on secure servers. No unauthorised party can access it.

Never Sold to Third Parties

Your personal information will never be sold or rented. It is not shared with anyone except where legally required.

Your control

You can view, correct, or request deletion of your data at any time. Full control stays with you.

Regular Audits

Our security systems are regularly audited by independent third-party experts. Any vulnerabilities identified are addressed immediately.

Instant Alerts

If any unusual activity is detected on your account, you will be notified immediately via SMS and in-app notification.

Our commitment: 499deb deeply respects your privacy. Read this policy to understand exactly what we do — and don't do — with your personal information.

1 What information is collected

499deb only collects information that is necessary to operate the platform and provide services to you. Collecting excessive or irrelevant data goes against our policy.

Information Collected at Registration

  • Full Name & Date of Birth
  • Mobile Number & Email Address (if provided)
  • District & Division of Residence
  • Preferred Payment Method

Information collected during KYC verification

  • Copy of National ID card or passport
  • Selfie or Photo (if required)
  • Bank or Mobile Banking Account Details

Automatically Collected Information

Type of Data Why it is collected
IP address Security Verification & Geographic Restrictions
Device Information Platform Optimization
Browsing Logs Troubleshooting & Security
Gaming activity Personalized Experience & Fairness Assurance
Transaction History Financial security and dispute resolution

2 How Your Information Is Used

499deb uses collected data solely for defined purposes. We never use your information unnecessarily or for any purpose beyond what is stated.

  • Account management: To create and manage your account and ensure its security.
  • Payment Processing: To process deposits and withdrawals securely.
  • Support Services: To resolve your issues and respond to your queries.
  • Promotions: To send you personalised offers (you can opt out at any time).
  • Regulatory Compliance: To meet legal and licensing obligations.
  • Fraud Prevention: To detect suspicious activity.

We never sell your data to advertisers or use it for unrelated advertising purposes.

3 Cookies & tracking

499deb uses cookies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.

Types of cookies we use

  • Essential cookies: Required for login sessions and security — these cannot be disabled.
  • Functional cookies: To remember your preferences, such as language and theme.
  • Analytics Cookies: To understand which parts of the platform are used most.

You can disable non-essential cookies from your browser settings. However, this may reduce the functionality of some features.

We do not use any third-party advertising tracking cookies. Your gaming behaviour is never shared with external advertisers.

4 Data Sharing Policy

499deb does not share your personal information with third parties, except in the limited circumstances outlined below:

  • Payment Processors: Only the information necessary to complete transactions with Mobile Banking, Nagad, Rocket, or your bank is shared.
  • Legal authorities: Data may be disclosed in response to a court order or government directive.
  • Licensing Authority: Regulatory authorities may be provided with necessary information to maintain our gaming licence.
  • Anti-fraud system: Limited data may be shared with authorized technology partners strictly for fraud prevention purposes.

All third-party partners are bound by our strict confidentiality agreements and are not permitted to use your data for their own purposes.

5 Your rights

As a 499deb member, you have specific rights over your personal data. These are detailed below:

Right to Access Your Data

To find out what information we hold about you, submit a request to our support team. You will receive a response within 30 days.

Right to Correct Your Data

If any of your information is incorrect, you may request a correction. Some details can be updated directly from your Account Settings.

Right to Delete Your Data

Once your account is closed and legal retention obligations have been met, you may request deletion of your data.

Right to Object to Processing

You can opt out of marketing communications or object to the use of your data for specific purposes.

Right to Data Portability

You may request a download of your data in a standard portable format.

6 Data Retention Period

499deb does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

  • Account information: For the duration of the active account and 5 years after closure.
  • Transaction Records: A minimum of 7 years, in accordance with financial regulations.
  • KYC documents: 5 years after account closure.
  • Support Conversations: 3 years.
  • Log & Cookie Data: Typically 3 to 12 months.

Once the retention period expires, your data is deleted securely and completely.

7 Minor protection

499deb strictly prohibits collecting data from or providing services to anyone under the age of 18. We use a multi-layer age verification process to enforce this.

If a minor registers by mistake, we will close the account and delete all collected data as soon as it is identified.

If you become aware that a minor is using 499deb, please notify us immediately.

8 Policy Updates

This Privacy Policy may be updated to reflect changes in technology or applicable law. We will notify you of any significant changes via SMS or in-app notification in advance.

Continued use of the platform after any changes means you accept the updated policy. We recommend checking this page from time to time.

This privacy policy was last January 2026Updated at

9 Contact

For any questions, requests, or complaints regarding this privacy policy, please contact us:

  • Email: [email protected]
  • Live Chat: Use the chat button in the bottom-right corner of the website.
  • Response Time: Typically within 24–72 hours.
About privacy FAQs

Yes, completely safe. Your NID or passport copy is stored on encrypted servers and can only be accessed by authorized KYC team members. Once verification is complete, it is no longer in active use.

Absolutely. Go to Account Settings to update your notification preferences, or contact support. However, critical account alerts — such as login warnings or withdrawal confirmations — cannot be turned off, as they are there for your security.

Even after account closure, certain data must be retained for a set period (typically 5–7 years) due to legal obligations. Once that period has passed, all your data will be deleted upon request.

In the event of a security incident, we will notify affected users within 72 hours and take immediate action. You will be advised to change your password to keep your account secure.
Safe & Transparent Gaming — Get Started 499debat

499deb operates with a commitment to protecting your privacy. Register now and enjoy gaming in a trusted, secure environment.

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